What is Split Pay or Family Billing 

If you have ever gone out with friends and needed to split the bill, you have benefited from Split Pay functionality.

Split payment benefits your customers by offering a single payer or multiple payers the ability to pay towards a single invoice. This means that the payments can be a mix of any payment method (credit card, debit, ach, or cash, etc).

These multiple scenarios can occur all from a single invoice. That means, you can create one invoice, text, email, or find via payment portal and as the invoices are paid, the payment is attributed to that single invoice. From both an accounting and payer perspective, it is glorious.

Ways you may leverage a split payment:

1. Multiple payment methods same person

2. Multiple payment methods by multiple people

3. Multiple payments over a period of time

4. Combination of all of the above

Multiple payment methods, same person

Payer can choose to split payments onto multiple payment methods for a single invoice. This occurs when a customer is paying the totality of their invoice across multiple payment methods.   Maybe they have an HSA, a Medicaid debit card or similar that they want to pay a portion of their bill with, then pay the remainder another way.

Example: Total invoice amount $650

In this example, the payer wanted to leverage 3 forms of payment. As each payment is made, the remaining invoice total is updated immediately, and overpayment cannot occur.

Multiple payment methods by multiple family members

A single invoice is sent or available via text, email, or accessed by going to the payment portal. You must have the required criteria, name and invoice amount to locate the invoice.

Mom and dad are in a nursing home and their three children are splitting the monthly payments on their parents’ behalf. Each month, the three children login to the payment portal and pay their portion of the invoice with the payment method of their choosing.   As each payment is processed the invoice is updated immediately. Each sibling will see the current invoice balance and be able to pay their portion. The siblings can also login to the payment portal and set up recurring auto payments each month. See Recurring Payments FAQ for more details on set up.

Multiple payments over a period of time

When a payer pays over a period of time, this payment type is sometimes referred to as a buy now, pay later or installment loan. Or the payer may pay a portion on 1^st of the month when paid then again on the 15^th of the month when they get paid again. This scenario can have additional fees associated for late payments or an agreed upon payment schedule. This scenario could be a combination of two payment made from a single payment source days apart. Or this could be a combination of multiple payments made from multiple payment sources.

Combination of all of the above

A combination of all of the above could also occur. Multiple payers paying with multiple payment types, and some on a schedule can occur.

The beauty of each of these options, the many payments made can all be tied to a single invoice. Appropriately attributing payments towards that invoice until the payment has been paid in full. This enables you to generate your single invoice while allowing all necessary parties to pay as they see fit.